Your other family doctor

Paws Of Hope Animal Wellness Center is a veterinary family practice providing the highest quality veterinary care to the Tri-Cities area.

Call Us: (423) 391-0224
  • Sunday
  • Monday
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  • Thursday
  • Friday
  • Saturday

About Our Clinic

Paws of Hope Animal Wellness Center is a full service veterinary practice providing the highest quality veterinary care to the Tri-Cities area. From puppy or kitten vaccines, to annual check-ups, parasite control, and microchips, to surgery, radiology, dentistry, and pain management, we promise to be there to offer options and provide support throughout your pet’s life.

Today, families expect more from their veterinarian than ever before and we believe this is a good thing! High quality veterinary services are more than caring for your pet family’s health, because without compassion and a truly individual approach, even quality veterinary care will fall short.

It is our priority to provide a comfortable and enjoyable atmosphere for both you and your pets. Our goal is to make you a part of your pet’s healthcare, and build lifelong relationships with you and your pet family. In doing so, we welcome and encourage you to stay with your pet during all aspects of the office visit and medical treatments. If your pet needs to be taken to the treatment room during an appointment, you may come right along with them. If your pet is hospitalized, you are always welcome to visit during clinic hours. In addition, we welcome you to stay with your pet throughout the day of surgery. We provide a comfortable environment for you during your pet’s surgery, and once your pet is stable, we bring them into the room with you so that you can be close to them during their recovery process. Our veterinarians are capable of performing a wide variety of routine and advanced surgical, diagnostic, and therapeutic procedures. We strive to use the latest and proven diagnostic tools and techniques to diagnose and develop an appropriate treatment plan designed specifically for your pet.

Regardless if your pet is new to the family or growing older, we’ll work together in providing exceptional healthcare so that your pets can live long, healthy, and comfortable lives.

  • They are a gift from above! They make over each animal as though they are rock stars and go above and beyond for their clients. I wish they treated humans!!!
  • Best vet in the Tri-Cities, in my opinion. They truly care about the animals and take extremely good care of them; not to mention how clean it is in there. Great place, Awesome staff!!!
  • Impressed beyond words. The compassion is truly palpable. The entire staff could not have made us feel more comfortable & filled us with trust from day one for Bindi's surgery. Second visit with our fritty, Apollo, was equally impressive. Not only is the veterinary care here very affordable & fair, but also so tenderly loving and genuine. Thankful to each team member of Paws of Hope for making a difference in our little fuzzheads' lives & for being a shining example of what every vet clinic SHOULD be. We're so very happy we found you!!!
    Rhonda Collins
  • They love animals! That makes a big impact on me. They know my cats are family. That's how they treat them. I would recommend them highly!
    Michelle Crawford
  • All of the people at Paws of Hope have been so incredible with Dusty through the terrible ordeal he has been through. I don't think I could have made it through this without their love, compassion, and caring. Dusty has had the best care possible and I am very grateful and thankful for everyone here.
  • Can't begin to express how blessed we are to find such a great place to bring our German Shepherd, Sam! They had so much patience with her. I would never take her anywhere else!!!!
    Rebecca Moreland
  • I took our little baby, Daisy Mae (Min-Pin), there Thursday to be spayed, chipped, and to get a few shots. Miss Heather and the staff couldn't be any nicer. I highly recommend this wonderful vet office to everyone in our area. Daisy Mae fell in love with them as much as they loved her. I have honestly never felt more comfortable with any other Vet office. THIS is our new "Doggie Doctor". Thank You again ladies.
    Katie Coppola

Meet the Team

Our team offers over 35 years of combined experienced in veterinary medicine. Each team member truly cares about your pet family and we will go to great lengths to make you and your fur family feel like a part of our family.
Connie Bailey
- Co-Owner / Director -

Connie Bailey

Mrs. Bailey has managed veterinary practices for over 15 years. She has a special interest in rescue pets and helping shelter pets get the necessary veterinary care they need so they can be adopted. Connie resides in Bristol with her husband, Ronnie, and 4 rescue dogs and 3 cats. Connie enjoys gardening, traveling and spending time with her two and four-legged family.

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Heather Bailey
- Co-Owner/Pharmacist/Veterinary Assistant -

Heather Bailey

Heather is a Doctor of Pharmacy and serves as both a Veterinary Pharmacist and a Veterinary Assistant at the practice. Heather is currently applying to Vet schools in the surrounding area in hopes to pursue her lifelong dream, becoming a Veterinarian. Heather lives in Gray with her fiancé, Ryan, and their 6 rescue dogs.

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Dr. Gail Lane
- Veterinarian -

Dr. Gail Lane

Dr. Gail Lane has been practicing veterinary medicine for 28 years in Elizabethton, TN and more recently chose Paws Of Hope Animal Wellness Center to continue her career.  Dr. Lane graduated from LSU Veterinary School then moved to Elizabethton where she planted her roots.  Dr. Lane enjoys small animal practice and has a special interest in avian and exotics. In her spare time she enjoys gardening, caring for her dogs, cats and farm critters.

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Dr. Brooke Jones
- Veterinarian -

Dr. Brooke Jones

Dr. Brooke Jones has been very passionate about helping animals throughout her life. She grew up in middle Tennessee but fell in love with the mountains of east Tennessee when she attended undergraduate school at ETSU. After graduating from Auburn College of Veterinary Medicine, she moved back to East Tennessee. Dr. Jones treats small animals, but also has a passion for wildlife medicine as well as exotics. When she isn’t practicing, Dr. Jones enjoys life on her farm in Jonesborough with her husband, Robert, their two cats, Jinx and Count Dracula, and their two dogs, Atlas and Wall-E. Outside of working with animals, Dr. Jones loves, sports, being outdoors, traveling, and working on her many art projects.

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Dr. Amber Forrester
- Veterinarian -

Dr. Amber Forrester

Dr. Amber Forrester was born and raised in Kingsport, TN. She attended ETSU where she received her BS in Biochemistry. From there she went on to receive her DVM from the University of Tennessee in 2014. She loves dogs and cats, but has a special place in her heart for toy and bully breeds. She lives in Kingsport with her husband and one year old son. Her four-legged family members include 3 dogs and a cat. In her spare time Dr. Forrester enjoys traveling with her family and scrapbooking.

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Breelyn Bennett
- Receptionist -

Breelyn Bennett

Breelyn graduated from Elizabethton High School and is currently enrolled in Penn Foster’s Veterinary Technician program. Breelyn lives in Elizabethton with her 3 rescue cats, Peaches, Diamond and Samson, and 1 dog, Abby. Breelyn enjoys shopping and spending time with her family, friends and pets.

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Get in Touch

Our clinic is happy to help you with any questions or concerns that you may have about your pet. We encourage you to contact us right away
  • 231 Highway 19 East, Bluff City, TN 37618
  • (423) 391-0224
  • pohvet@yahoo.com

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Payment Options

Payment is expected when services are rendered. In order to focus on our patients’ needs, customer service and minimizing costs, we do not bill.


Accepted Forms of Payment

  • Debit Cards
  • Credit Cards (Visa, Mastercard, Discover, Care Credit)
  • Cash, and
  • Checks

Financing/Payment Plans

When unexpected illness strikes a pet, unexpected expense follows with it. Our medical family understands this and is able to make some special arrangements through the CareCredit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into monthly installments. You can either apply at our hospital, where we’ll complete your application online for immediate approval, or apply yourself online at www.CareCredit.com.

Highlights of the CareCredit program:
  • Low Monthly Payments (3% of the Total Balance)
  • Interest Free For 6 Months
  • Determine Approval in a Few Minutes
  • No Annual Fee